Last Updated: [Insert Date]
Welcome to Kanha Finances. We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide to us through our website, mobile applications, and other related services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Kanha Finances may collect the following types of information:
a. Personal Information:
We collect personal information that you provide to us when you apply for our products or services or communicate with us. This may include:
- Name, address, email address, phone number, date of birth, and gender.
- Financial details such as income, bank account information, credit score, employment details, and tax identification number (e.g., PAN, Aadhaar).
- Identification documents such as passport, driving license, Voter ID, or any other government-issued ID.
b. Non-Personal Information:
- Technical information like IP address, browser type, device type, operating system, and browsing patterns.
- Cookies and similar technologies to collect information about your usage and preferences on our website and services.
c. Transaction and Usage Information:
- Information about your transactions with us, including loan applications, account balances, payment history, and communications with our customer support team.
d. Information from Third Parties:
- Information obtained from credit bureaus, financial institutions, public databases, and KYC (Know Your Customer) processes to verify your identity and creditworthiness.
2. How We Use Your Information
We use your information for various purposes to provide and enhance our financial services, including:
- Processing Loan Applications: To assess your eligibility, process your loan application, and manage your accounts.
- Customer Support: To communicate with you and provide assistance regarding your account, transactions, and services.
- Marketing and Promotions: To send you promotional offers, marketing materials, and other information that may be of interest to you (with your consent).
- Legal Compliance and Security: To comply with applicable laws, regulations, and legal requests and to protect the rights, property, or safety of Kanha Finances, our users, and the public.
- Service Improvement: To improve our website, products, and services by analyzing user behavior and preferences.
3. Sharing and Disclosure of Your Information
We may share your information with third parties in the following situations:
- With Service Providers: We may share information with trusted service providers who assist us in providing services such as payment processing, credit scoring, data storage, marketing, and customer support.
- With Affiliates and Business Partners: We may share information with our affiliates, partners, and subsidiaries to offer co-branded services or joint promotions.
- For Legal and Regulatory Purposes: We may disclose your information if required to do so by law, court order, or governmental regulation, or to protect the rights and safety of Kanha Finances, our customers, or others.
- In Case of Business Transfers: If Kanha Finances is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Security of Your Information
We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, or loss. While we strive to protect your data, no security system is foolproof, and we cannot guarantee the complete security of your information.
5. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. We periodically review our data retention practices to ensure compliance with these standards.
6. Your Rights and Choices
As a customer of Kanha Finances, you have certain rights and choices regarding your personal information:
- Access and Correction: You have the right to access and correct your personal information. You can do this by contacting us directly.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
- Request Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.
- Withdraw Consent: If you have given consent for specific processing of your personal data, you have the right to withdraw that consent at any time.
7. Use of Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user preferences. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.
9. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. Changes to This Privacy Policy
Kanha Finances may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" at the top of this document.
11. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at:
Kanha Finances
Email: Care@kanhafinances.co.in
Phone: +919467269226
Address: [409,A City Plaza 564 M.G Road Indore ], [Indore ], [Madhya Pradesh], [452001], India.